aplus logoA PLUS SENIOR COMPUTER
Frequently Asked Questions

Need Help? Call us at:
1-800-876-4226
Desktops               Laptops               Support             Features               Questions

Q. Which model is best for seniors?

Desktop models offer a large screen and large print key keyboards. Larger screens also cut down on the amount of scrolling, and with our all-in-one no-tower design, there are few wires for a neat, uncluttered look.

Laptop models are compact and portable, great for seniors who like to travel around the world or to that favorite chair. Perfect for those with limited space like assisted living.

Touch-Screen models are helpful for seniors who have difficulty holding their hands steady or using a mouse.

All models are completely setup and ready to go out of the box.
Helpful when sending to someone out of state!

Q. Why a computer for seniors?

Off-the-shelf computers are intended to cater to a wide range of users, including students, doctors, and large corporations. As a result, they come equipped with features that unnecessarily complicate standard computers.

The A Plus Senior Computer is designed specifically for seniors. Our computers come pre-programmed with senior-friendly features including large, easy-to-read text, simple mouse control, optional touchscreen, one-click internet, popular games, lifetime security, and automatic updates. Designed specifically for seniors ensuring a simple, safe, easy-to-use computer that's ready to use right out of the box.

Q. Are there a lot of ads?

Actually, there are no ads on any A Plus Senior Computer. We block all ads to make it easier and faster to use. We also blocks scams and malware to help keep you safe.

Q. What operating system do you use?

Our system is based on Windows 11 but customized to resemble the classic Windows (XP/7) interface, providing the latest security features with the familiar look and feel seniors are comfortable with. Unlike Telikin and WOW, we use Windows instead of Linux, offering full flexibility to add any game, program, device, or printer.

Q. Is the A Plus Senior Computer safe?

computer security lockThe A Plus Senior Computer is the safest computer available with lifetime protection against viruses, malware, spyware, ID theft, and advanced firewall encryption. Our automatic lifetime updates ensure constant security without the need for manual renewal. Enjoy peace of mind knowing you're always protected, guaranteed.

Q. Who uses your computer?

Most of our clients are 70 and older, with many in their 80s, 90s, and yes, some over 100. Many have common senior concerns like Alzheimer's, dementia, macular degeneration, hearing loss, and arthritis. We address these issues in our setup to make using the computer easier, and our staff is well-trained in dealing with them.

Q. Is there a printed manual?

Yes, we provide a printed Computer 101 manual, specifically designed for the A Plus Senior Computer. It includes large print, illustrations, and user-friendly language, making it suitable for both beginners and experienced users..

Q. Can I use my current Email address?

You can use any email address you prefer. If you already have an email address you've been using, you can continue to use it. When you switch to the A Plus Senior Computer, your old emails and address book will be automatically transferred to your new device.

Q. What is Senior Place?

Senior Place is our exclusive one-screen access to the Internet programmed into the A Plus Senior Computer. Seniors Place helps beginners easily surf the Internet with easy-to-recognize icons to popular sites. It's a great way for seniors new to the Internet to quickly familiarize themselves with how the Internet works.

Q. Do you carry a tablet for seniors?

Extensive testing with seniors using tablets showed unfavorable results due to difficulties in typing while holding a tablet, small screen size, and limited printing options. Laptops are a better option for seniors as they provide a larger screen and a better typing experience. Not being able to print is also a common issue. Laptops work much better for seniors.

Q. Can I travel with the A Plus Senior Computer?

Our laptops are perfect for travel. Stay connected with family and friends, and look up interesting things to do on your vacation. Most hotels and motels offer free Wi-Fi, so your A Plus Senior Computer will work just like at home

Q. Is there a store to see the A Plus Senior Computer in person?

A Plus Senior Computers are sold exclusively on our website to avoid placement costs that would be passed on to the consumer. We offer a 30-day money-back guarantee that starts the day after you receive the computer and free shipping for a comfortable trial in your home.

Q. Are there a lot of wires?

Our all-in-one computers require only a power cord and a mouse/keyboard cord (desktop models) for operation. Internet can be connected via wired or wireless connection on all models.

Q. Do I need Internet?

Just like for phone and cable TV service, you will need Internet service. Internet service is available from the same company that you get your phone and/or cable TV service from. Most providers offer a discount when you bundle Internet service.

Q. Can I use Verizon or ATT wireless (hotspot) service?

Any wireless service (even from local companies) will work with your A Plus Senior Computer.

Q. What if I decide it's not for me?

Try it risk-free for 30 days. If you're not completely satisfied with your A Plus Senior Computer, simply return it for a full refund. The trial period begins the day after you receive the computer.


*Highly Recommended - Our unlimited Remote Support with a lifetime warranty for only $19.95 per month is valid only at the time of purchase (or within 30 days of the date of purchase) of the A-Plus Senior Computer. Support includes unlimited phone, remote and Email support. Limited lifetime warranty requires an ongoing monthly service plan and excludes abnormal wear and tear, neglect, or incidental damages as determined by A Plus Senior Computer, Inc. Monthly service plan price of $19.95 is guaranteed for the original owner and is non-transferable. A high-speed internet connection is required. The customer is responsible for the cost and safe return of the product. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state, and some states do not allow the limitation of consequential or incidental damages so some limits may not apply to you.
All Computers include a two year hardware only warranty included in the purchase price.

Need Help? Contact us at:
 
1-800-876-4226 or
info@aplusseniorcomputer.com
Copyright 1998  A Plus Senior Computer
A Subsidiary of Computer Tutor Plus | D&B #01-818-7612

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